Privacy Policy
November 4, 2024
At Capsll Life Story (“we,” “us,” or “our”), your privacy is of paramount importance. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
Information We Collect
Personal Information:
We collect personal information you provide during the online sales process, including:
- Name
- Email address
- Phone number
- Address
Non-Personal Information:
We also collect non-personal information through automated technologies such as IP addresses, browser types, and data gathered via Google Analytics.
We do not collect any sensitive information, such as health data or biometric information.
How We Collect Information
We gather data through:
- Forms: Users submit personal data when making purchases, signing up, or interacting with our site.
- Cookies and Tracking Technologies: We use session cookies, persistent cookies, and third-party cookies to enhance user experience, as well as tracking pixels (e.g., from Google Analytics, Meta, and TikTok) to collect data for analytics and marketing.
Third-Party Services
We integrate with third-party services, such as:
- Google Analytics
- Meta (Facebook, Instagram)
- TikTok
- YouTube
- Google Ads
These services help us track and analyze user behavior, enabling targeted marketing and service improvements. However, we do not share your personal data with third parties for their direct use.
How We Use the Information
We use your personal and non-personal information to:
- Facilitate and process online purchases
- Improve our services and website functionality
- Provide personalized content and recommendations
- Conduct targeted marketing and advertising
- Send newsletters and marketing emails (with user opt-in during purchase)
Marketing Communications
You will be given the option to opt-in to receive marketing emails when making a purchase. You can easily opt-out at any time by using the unsubscribe feature in the emails or by contacting us at hello@capsll.life.
Data Sharing
We do not sell or rent personal data to third parties. Your data is stored securely, and we only share non-personal information collected by third-party analytics platforms for service improvements.
International Data Transfers:
As we have users outside of the United States, personal data may be transferred internationally. All transfers are safeguarded by military-grade encryption and secure storage methods.
Data Storage and Security
Your data is stored on secure servers, and we use military-grade encryption to protect it from unauthorized access. Personal data is retained as long as your account is active and for up to 7 years after deactivation.
User Rights
You have the following rights regarding your personal data:
- Access: You can request access to your personal information at any time.
- Correction: You may update or correct any inaccuracies in your information.
- Deletion: You may request the deletion of your personal data.
- Objection & Portability: While users cannot object to data handling for transactional purposes, they can object to the portability of their data.
To exercise these rights, contact us at hello@capsll.life.
Cookies and Tracking
We use cookies to:
- Improve site functionality
- Track user behavior for analytics purposes
- Provide targeted advertising through third-party services
You can manage your cookie preferences through our cookie consent banner, allowing you to choose which cookies are stored.
Children’s Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.
Legal Compliance
We comply with the California Consumer Privacy Act (CCPA) for California residents and the General Data Protection Regulation (GDPR) for users in the European Union. Users are entitled to specific rights under these regulations, including access, deletion, and portability of personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes via email and by posting a notice on our website. Your continued use of the website following the changes signifies your acceptance of the updated Privacy Policy.
